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FAQ

Q: WHAT PAYMENT METHODES YOU HAVE?

Ans: We accept payments through PayPal & Skrill.

Q: DOES WEBUZO VPS HOSTING REQUIRE SERVICE CONTRACTS?

Ans: No, our Dedicated Servers and VPS are billed month-to-month.

Q:DO WEBUZO.NET OFFER KVM VPS OR ONLY OPENVZ ?

Ans: We have move to SSD VPS Hosting but we still have some KVM VPS ( HDD based ) if you want KVM VPS  click here.

Q:PAYMENT RULES?

Ans:All our renewal invoices will be sent 15 days before the due data.

Q: CANCELATION RULES?

Ans: If you want to cancel your SSD VPS you have to send cancellation request. Please keep at mind that we are not refunding any left period.

Q: DOES YOU PROVIDE REMOTE REBOOT AND RE-INSTALL OS IN CLIENT CONTROL PANEL

Ans: Yes, on our website Webuzo.net in client control area you have remote control options over your VPS and Dedicated servers

Q: DOES WEBUZO.NET OFFER FREE TRIALS?

Ans: Currently we are NOT offering free trail. However we’ll refund you, without questions in the first 7 days if you are not happy from our service.

Q: HOW LONG DOES IT TAKE TO SET UP A NEW ACCOUNT?

Ans: Once you place your order it requires to pass our fraud check protection, once your payment pass the fraud protection we will active your VPS/Dedi server and will send you the VPS details. Normally it takes 8 to 24 hours.

Q: WHERE IS LOCATED YOUR SERVERS?

Ans:Our servers are located in Sofia (Bulgaria) leading awards winning datacenter. Sofia Datacenter have 15 years of expirience in hosting business and more than 40 000m2 of computer rooms in Sofia.We have more than 300 Gbit/s external internet connection

Q: DOES WEBUZO.NET CHARGE ANY SETUP FEES?

Ans: We only charge setup fee on our Dedicated Servers. All VPS plans come with FREE SETUP.

Q: I HAVE MY OWN SSL CERTIFICATE, CAN I INSTALL IT THROUGH WEBUZO PANEL?

Ans: Yes, via the WEBUZO control panel the installation process is like plug & play.

Q: WHAT IS THE DIFFERENCE BETWEEN SSD DEDICATED SERVER AND SSD VIRTUAL SERVER?

Ans: With SSD Virtual server you share the bandwidth and hardware resources with other customers. With SSD dedicated server you are the only customer using the complete server. However we guarantee that we are not overselling our nodes and we guarantee that you will have access to 100% of the recourse of your SSD VPS 24/7/365!